Customer Information
Contact
Us
Tel:
+44(0)1263
512360
Post
East2East
Limited,
Home House,
High Street,
Cromer,
Norfolk,
NR27 9HG,
England.
Company
Registration
No: 04915851
Vat No:
854854292
Terms and
conditions
By using
this website
you agree to
be legally
bound by all
the
following
terms and
conditions.
If not,
please do
not use this
website.
1.
This website
and the
contents of
its pages
are owned by
East2East
Limited
(“East2East”,
“we” or
“us”) and
cannot be
downloaded,
used, copied
or
reproduced
in any way
without our
prior
written
consent,
other than
for your own
personal,
non-commercial
use. When we
refer to
"Content(s)"
we mean all
the text,
images and
coding
contained in
or available
from, our
website.
2.
East2East
limited
makes every
reasonable
effort to
maintain the
accuracy of
its website
but no
warranties
are given as
to the
correctness,
accuracy or
reliability
of its
website.
East2East
limited
reserves the
right to
amend the
website at
any time
without
notice.
3.
East2East
Limited is
not liable
for any
damages
arising from
your use of
this website
including
any damage
to or
viruses that
may infect
your
computer or
other
equipment on
account of
your use of
this website
or
downloading
any material
from it.
4.
East2East
limited
accepts no
responsibility
for the
contents of
any other
sites linked
to this
website. The
inclusion of
a link on
this website
should not
be
considered
as an
endorsement
by East2East
limited of
any of the
associated
websites.
Your use of
these links
is at your
own risk.
5.
This website
is intended
for use by
UK residents
only.
6.
Title of
goods does
not pass to
the
purchaser
until full
payment is
received by
East2East
Limited.
7.
This website
and its
terms and
conditions
are governed
by UK law
and the UK
courts shall
have
exclusive
jurisdiction
in respect
of them.
8.
East2East
limited
reserves the
right to
change these
terms and
conditions
from time to
time without
notice.
9.
These terms
and
conditions
do not
affect your
statutory
rights as a
consumer.
Privacy
Policy
All personal
information,
which
includes
names,
addresses,
email
addresses
etc, will be
collected
lawfully and
in
accordance
with the
Data
Protection
Act 1998.
East2East
Limited will
not e-mail
you or
release any
of your
personal
information
to any third
party,
without your
permission,
except as
may be
required by
law.
The
information
we hold will
be accurate
and up to
date. Please
email us if
you wish to
check the
information
that we hold
about you.
If you find
any
inaccuracies
we will
correct it
promptly.
We may use
technology
to track the
patterns of
behaviour of
visitors to
our site.
This can
include
using a
"cookie"
which would
be stored on
your
browser. You
can, if you
prefer,
usually
modify your
browser to
prevent this
happening.
East2East
limited
reserves the
right to
change its
privacy
policy from
time to time
without
notice.
Your
Security
All credit
and debit
card
transactions
are handled
by PayPal.
Please visit
their
website:
https://www.paypal.com/uk
to read the
extensive
information
on the
measures
taken to
ensure your
security,
protection
and privacy.
Making A
Purchase
Making a
purchase
could not be
easier. Just
click on
‘order now’
and follow
the
instructions.
There are
two methods
of payment:
By credit
card using
PayPal;
By cheque or
postal
order.
When you
place an
order via
the website
you will
automatically
receive an
email
confirming
that order.
Our VAT
(Value Added
Tax) number
is 854854292
17.5% VAT is
included in
the purchase
price.
Delivery
We endeavour
to dispatch
all goods
within 7
working days
from the
date that we
receive full
payment for
the goods.
If payment
is by cheque
then full
payment is
deemed to be
when the
funds have
been cleared
by our bank.
The goods
will be
delivered by
Royal Mail
First Class
Post.
We will
process and
dispatch all
orders as
quickly as
possible but
no delivery
times are
guaranteed.
Delivery
Charges
For orders
of 1 to 4
units a
charge of
£0.85p will
be made for
postage and
packaging.
For orders
of 5 units
or more,
there will
be no charge
for postage
and
packaging.
Availability
The items
shown on
this web
site are
normally
held in
stock, and
are
available
for
delivery.
If your item
is not in
stock, we
will back
order for
you. You
will always
be emailed
with the
option to
cancel your
order if you
would rather
not wait.
If
you have
ordered by
post and we
do not have
an email
address for
you, we will
write to you
and send the
letter by
second class
post.
Returns
Policy
If you need
to return an
item because
it is
faulty,
simply send
it back to
us stating
your reasons
for
returning
it. You will
be sent a
replacement
or a refund,
if that is
your
preference
and you
inform us
accordingly,
within 10
working
days.
Any unwanted
items must
be returned
in perfect
condition in
their
original
packaging
within 10
working days
from the
date of
receipt of
the product.
We will send
you a refund
within 14
working days
from the
date we
receive the
returned
product.
For your
added
protection,
we advise
obtaining
proof of
postage from
the post
office when
you return
the goods as
we cannot be
responsible
for goods
that fail to
reach us.
If you
return your
purchase to
us for any
reason you
will be
responsible
for the
postal or
other costs
that you
incur in
doing so.
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